Contact our Customer Service Department immediately. When examining the products, customers need to pay attention to the quantity and condition of the goods. Once customers find something wrong with the goods especially the number of products is not consistent with the number agreed upon by both parties. Here are the detailed solutions to the problems mentioned above. Firstly, take photos of products as proof. Then, send all proof to any of our staff like after-sales persons and designers. Thirdly, please be specific how many products you have received and how many products you still need. After we are clear about everything, we will see about every process from products checking, products shipping out of the factory, to products in transit. Once we determine the causes of insufficient goods, we will notify you and take corresponding measures to satisfy you.
NEW BAMBOO PAPER (HK) CO., Ltd has been serving the global market with foam board paper for decades. The what is black paper is one of the main products of NEW BAMBOO PAPER. The QC team has been always focusing on providing the highest quality of this product for customers. The products have passed the SGS and REACH (SVHC) tests. The product is getting an increasing application in the market. Its materials are sourced in accordance with the prohibited substances standards.
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